Types of Information We Collect
For visitors to websites owned or controlled by TerreStar (a "TerreStar website"), including subscribers of the TerreStar service (the "Service"), TerreStar may collect and store information about your visit to a TerreStar website on an anonymous, aggregate basis. This information may include the time and length of your visit, the pages you looked at on our website, and the site you visited just prior to coming to the TerreStar website. We may also record the name of your Internet Service Provider. We use this information only to measure activity on the TerreStar website and to develop ideas for improving our site.
For customers of the TerreStar Service, we collect information about our customers for purposes of making determinations of your creditworthiness and for providing the products and services requested by you. This information is sometimes referred to as "Nonpublic Personal Information" and it generally means information that is provided by you, obtained by us, or that results from your transactions with us and it does not include information that is available to the general public.
Disclosure and Use of Account Information
For direct customers of the TerreStar Service, we use the Secure Socket Layer (SSL) encryptions technology for areas of the website that contain your account information, information in the Profile Maintenance section of this website, and other Nonpublic Personal Information, including online ordering and order status. We recommend using the latest version of your preferred Internet browser (e.g. Microsoft Internet Explorer or Firefox) to ensure that you are using the latest security features on your end.
Questions or Comments
One Discovery Square
12010 Sunset Hills Road
Reston, VA 20190
Tel: 877-TSTAR 01 (877-878-2701)