Privacy Policy

TerreStar Privacy Policy and Rules of Use for the TerreStar Website and the TerreStar Service

Your privacy is important to us and we respect your right to avoid unwanted solicitations. TerreStar is committed to protecting your privacy and this Privacy Policy describes how TerreStar will handle your personal information.

TerreStar Corporation, on behalf of itself and its affiliates ("TerreStar"), reserves the right to change the TerreStar Privacy Policy and Rules of Use at any time and such changes will be effective as of the date TerreStar posts the revised TerreStar Privacy Policy and Rules of Use on the TerreStar website. Your use of the TerreStar website and/or the TerreStar Service constitutes your acceptance of all terms and conditions outlined in the TerreStar Privacy Policy and Rules of Use. If you have questions regarding this privacy statement you can contact us by telephone at 877-878-2701.

Types of Information We Collect
For visitors to websites owned or controlled by TerreStar (a "TerreStar website"), including subscribers of the TerreStar service (the "Service"), TerreStar may collect and store information about your visit to a TerreStar website on an anonymous, aggregate basis. This information may include the time and length of your visit, the pages you looked at on our website, and the site you visited just prior to coming to the TerreStar website. We may also record the name of your Internet Service Provider. We use this information only to measure activity on the TerreStar website and to develop ideas for improving our site.

For customers of the TerreStar Service, we collect information about our customers for purposes of making determinations of your creditworthiness and for providing the products and services requested by you. This information is sometimes referred to as "Nonpublic Personal Information" and it generally means information that is provided by you, obtained by us, or that results from your transactions with us and it does not include information that is available to the general public.

Disclosure and Use of Account Information
It is TerreStar's policy to treat your Nonpublic Personal Information as confidential and we will disclose your Nonpublic Personal Information to third parties ONLY in the following situations: (1) to the extent that, we or our third party business partners need such information to process your order for products, accessories or Service (e.g. for credit checks and order fulfillment purposes), (2) to comply with governmental agency or court orders, (3) if you give us your written permission (which includes checking the box on this website requesting that we send you information on other products and/or services), (4) if we find that your actions on our website or your use of the TerreStar Service violates any of our usage guidelines or the terms and conditions applicable to the TerreStar Service, or (5) if TerreStar should sell all or substantially all of its or a subsidiary's assets to a third party or merge with or be acquired by a third party, we reserve the right to share your Nonpublic Personal Information with such third party. We do not sell customer Nonpublic Personal Information to any third party and we do not use cookies or web bugs to track your Internet browsing behavior.

Information Security
For direct customers of the TerreStar Service, we use the Secure Socket Layer (SSL) encryptions technology for areas of the website that contain your account information, information in the Profile Maintenance section of this website, and other Nonpublic Personal Information, including online ordering and order status. We recommend using the latest version of your preferred Internet browser (e.g. Microsoft Internet Explorer or Firefox) to ensure that you are using the latest security features on your end.

Questions or Comments
If you have questions or comments about this privacy policy, please contact us at:

TerreStar Corporation
Attn: Privacy Policy Issues
One Discovery Square
12010 Sunset Hills Road
6th Floor
Reston, VA 20190
Tel: 877-TSTAR 01 (877-878-2701)